Hilfex

GDPR Privacy Policy

1. Data Controller

Under the General Data Protection Regulation (GDPR), Hilfex acts as the data controller for your personal data. This privacy policy explains how we collect, use, and protect your personal information.

2. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you have given explicit consent for specific processing purposes
  • Contract: When processing is necessary for the performance of a contract
  • Legal Obligation: When we must comply with legal requirements
  • Legitimate Interests: When processing is necessary for our legitimate business interests

3. Data We Collect

We collect and process the following categories of personal data:

  • Identity Data: Name, title, company name
  • Contact Data: Email address, telephone numbers, physical address
  • Technical Data: IP address, browser type, device information
  • Usage Data: Information about how you use our website and services
  • Marketing Data: Your preferences in receiving communications

4. How We Use Your Data

We use your personal data for the following purposes:

  • To provide and maintain our services
  • To communicate with you about our services
  • To improve our website and service offerings
  • To comply with legal obligations
  • To protect against fraud and security threats

5. Data Sharing and Transfers

We may share your personal data with service providers, business partners, and legal authorities when necessary. When transferring data outside the EU/EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses.

6. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of processing
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time
  • Right to Lodge a Complaint: File a complaint with a supervisory authority

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. Contact Information

To exercise your rights or for any questions regarding data protection, please contact us at: info@hilfex.com

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.